http://www.sethgodin.typepad.com/
According to Seth Godin, the easiest way to increase sales for any company is to: Call your customers. Or write to them.
Godin claims that showing your customers some compassion and interest in their well-being will go a long way for your business. This article by Seth Godin really struck a chord with me because I had just finished reading a book called YOU INC. and they had voiced this aspect as a main objective in keeping customers happy.
So....... Write a Thank-you note or just a letter asking how they are. Maybe send them a discount coupon of some other perk to show you care.
No comments:
Post a Comment